![]() You’ll usually get this within 15 minutes but it can take up to 4 business days.įor hardware devices: To return or get a refund for devices you bought on the Google Store, go to the Google Store refunds page for more information. You'll get a message that says "Thank you for sharing your concerns." You'll then get an email with your refund decision.Complete the form and note that you'd like a refund.Select Request a refund or Report a problem and choose the option that describes your situation.On your computer, go to /store/account.You’ll usually get a decision within 1 business day but it can take up to 4 business days. You bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours (check policy below).It’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. ![]()
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